Reset Policy

What is an account reset? How can I reset my account?

An account reset gives you a fresh start on your current evaluation if you breached a rule or want to begin again.

  • What it does: restores your evaluation to Day 1 settings (balance/rules).
  • What it doesn’t do: extend your billing cycle or waive rules.
  • How to request: Go to Dashboard → Accounts → (select account) → Reset, then complete checkout.